Sparkzen Digital Solutions fixes and audits websites for UK small businesses. If your site is broken, down, slow or hard to use on a phone, we find out what’s wrong, explain it in plain English and fix it.
Who this is for
This service is for UK small businesses whose website has stopped doing its job. That might be because:
- your site is down or showing an error
- pages are broken, missing or look wrong
- the site is slow to load
- it doesn’t work properly on mobile
- your domain has expired or visitors see SSL or “not secure” warnings
- your contact form, booking system or WhatsApp button has stopped working
You don’t need to know what’s causing the problem. Tell us what you’re seeing and we’ll work it out.
What we fix
- Broken pages: missing content, error pages, broken links and images.
- Layout and mobile issues: overlapping sections, menus that don’t open and text that’s hard to read on a phone.
- Speed: oversized images, heavy plugins and caching problems that slow your site down.
- SSL, domain and DNS problems: security warnings, expired certificates, domains pointing to the wrong place and email or website records that need correcting.
- Contact forms and buttons: forms that don’t send, WhatsApp and call buttons, and booking links that have stopped working.
- Basic on-page SEO: page titles, meta descriptions, headings, sitemaps and other technical basics.
- WordPress and Shopify fixes: plugin and theme problems, page builder issues and store settings.
Free 2-minute website review
Not sure what’s wrong? Send us your website link and we’ll do a free, quick review. We’ll look at how it loads, how it looks on mobile, whether SSL is working and whether your forms and contact buttons work, then tell you the main problems we’ve found. There’s no obligation to go ahead.
How it works
- Send your link: share your website address and a short description of the problem through our contact page or WhatsApp.
- We review: we check your site and explain what we find in plain English.
- We quote: you get a clear, itemised quote for the fixes, with no vague packages.
- We fix: once you’re happy, we make the fixes and check everything works before we hand back.
Remote support for UK businesses
We’re an independent studio based in Thoothukudi, Tamil Nadu, India, and we work remotely with clients in the UK. There’s no UK office. Everything runs by WhatsApp, email and video call, and we typically reply within a business day.
Our work
See examples of websites we’ve built: DNK Exports, a lead-focused site built to handle WhatsApp enquiries, and Velora Elise, a UK gifting e-commerce store. If you run a driving school, see our driving school website design page.
Website fixes FAQs
How fast can you fix my website?
It depends on the problem. Small fixes, such as a broken button, a form that has stopped sending or a layout issue on mobile, can often be sorted quickly once we have access. Bigger jobs like speed work or rebuilding a broken page take longer. After the free review we’ll tell you what we found and give you a realistic timeframe before any work starts.
Do you work on WordPress and Shopify?
Yes. We fix WordPress sites, including ones built with Elementor and other page builders, and Shopify stores. If your site runs on something else, send us the link and we’ll tell you honestly whether we can help.
Do I need to give you login access?
Not for the free review. We can check speed, mobile layout, SSL, broken links and basic SEO from the outside. To make fixes, we’ll usually need access to your website admin, and sometimes your hosting or domain account. We’ll tell you exactly what’s needed, and you can create a separate login for us and remove it once the work is done.
What if my site is completely down?
Send us the link straight away, by WhatsApp or our contact page. A site that won’t load is often caused by an expired domain, an SSL or DNS problem, a hosting issue or a broken plugin or update. We’ll check what we can see from outside, tell you the likely cause and what we need from you to get it back online.